Leaders set the tone for how the rest of the team behaves, and if this weekend’s performance by the team at Emeryville’s Best Buy store is any indication, the leadership at that store is in deep trouble.  It all started when I needed a back-up hard drive for my...

So, how are your New Year’s Resolutions coming along?  If you’re like 80% of the people who make them, they’re probably kaput before the end of February, so welcome to the club!  But with a few small changes, your odds of success in making change happen can skyrocket.  I’ve...

Sound familiar?  The full quote came from Vince Lombardi, who said, “Leaders are made, they are not born.  They are made by hard effort, which is the price which all of us must pay to achieve any goal that is worthwhile.”  He was talking about the need to work...

I’m excited to see that as part of the Girl Scouts centennial this year, the Girl Scouts have declared this the “Year of the Girl.”  It is a celebration of girls, a recognition of their leadership potential, and a commitment to creating a coalition of like-minded organizations and individuals...